IVR Service
IVR is an automated interactive voice response system that interacts with the caller. The caller listens to the IVR system menu, responds by pressing a key on his or her phone, and the system reacts accordingly. Based on the caller’s answers, the IVR either provides him or her with the required information or routes the call to the correct agent.
IVR is used for handling inbound calls. You can set up your IVR based on specific business needs, make your team work more efficiently and create a professional customer experience. If a more complex call flow setup is required, a Call Flow Designer tool can help you build one.
Get the 10 digits Virtual mobile or landline Number with integrated IVR
Connect to potential clients in a native language with unicode sms service for regional languages.
Get the Superior voice quality with us to reduce disputes to a minimum.
Take advantage of Free Web hook API Integration. Connect with your application or software.
Recorded voice mail service for callers whose calls you missed.
Cloud based systems will help you to manage call Call Monitoring & Recording.
We offer efficient IVR services to our customers that help in improving their business. Being one of the best IVR providers, we practice high ethics so that you get the best services from us.
Deliver differentiated customer experiences while giving organizations increased flexibility, faster time to market, and reduced operational expenses.
By using IVR for recording the information that your callers frequently seek — such as your company’s business hours, address or contact details — your agents can focus on addressing more complex customer needs.
Gain new clients easier and faster. Enhance your call center performance and build better relationships.
Thanks to IVR, you can push leads down the sales funnel more efficiently. Common IVR use cases, such as Multi-level IVR, Automatic rooting, Voicemail tool or Forward-to-Phone feature, make it more effective for callers to resolve their issues.
Being fast saves both time and money. Call centers need to eliminate their average solving times as much as possible.
IVR reduces average call duration by 40%. Therefore, you can help customers finish or verify transactions fast.
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