With Seven Oceans Teleservices we can make your marketing spend profitable by building relationships, not just transactions. With us, you can focus on tangible outcomes that can foster the growth of your business.
CONTACTS
Every Transaction Every Customer Connected
The Solution
Real-Time Banking Engagement
Acquire
Run targeted loan, credit card, deposit, and investment campaigns on WhatsApp and RCS to capture applications and enquiries instantly.
Onboard
Simplify account opening and KYC completion with automated onboarding journeys that improve activation rates.
Engage
Send EMI reminders, payment alerts, account notifications, and personalized financial offers based on customer behaviour.
Support
Resolve banking queries, service requests, and FAQs through automated chat and IVR support.
Retain & Grow
Re-engage customers with tailored campaigns for loans, cards, investments, and other banking products to drive long-term value.
Channels
Reach Customers Everywhere
Convert Conversations into Customers
Run campaigns, onboarding journeys, and customer support within a single chat thread.
SMS
Deliver Critical Updates Instantly
Send OTPs, alerts, reminders, and transactional messages with maximum reach and reliability.
RCS
Launch Rich, Interactive Campaigns Promote loans, cards, and offers through branded messages with higher engagement.
Voice
Reach Customers Beyond Text
Use automated calls, reminders, and IVR journeys to engage users instantly.
Share Detailed & Personalized Communication
Deliver statements, onboarding sequences, and tailored offers to engaged customers.
Digital Marketing
Drive Awareness Across Digital Channels
Retarget users, promote financial products, and generate qualified leads through data-driven digital campaigns.
What travel teams see After Switching
Delivery Success
Rate
Faster and more reliable OTP, alert, and transactional message delivery.
Reduction in Call Centre Load
WhatsApp automation handles routine customer queries instantly.
Higher Campaign Engagement
WhatsApp campaigns outperform traditional SMS response rates.
Faster Customer Response Time
Real-time communication improves onboarding, support, and payment actions.
Proof
“Latency reduced significantly during salary days and festive transaction spikes.”
— IT Head, Digital Banking Company
Why Seven Oceans ?
Built for Modern Banking Journeys
Unify
Channels
Manage OTPs, alerts, onboarding, reminders, and campaigns across SMS, WhatsApp, RCS, Voice, and Email.
Automate
Support
Reduce call centre dependency with WhatsApp chatbots, IVR flows, and automated customer journeys.
Increase
Conversions
Launch interactive campaigns and instant-response journeys that drive faster customer actions.
Ensure
Compliance
Enterprise-grade, DLT-compliant infrastructure built for secure and reliable banking communication.
Transform Customer Banking Journeys
Design journeys that move customers forward from enquiry to activation and beyond.